CUSTOMER SERVICE EXECUTIVE
Posted by: enquiry@intelek.com.my, 25 Sep, 2018
Ad Detail
- AD ID 4590698
- Locality Kuala Lumpur, Kuala Lumpur
- CompanyINTELEK TALENT SOLUTIONS SDN BHD (KL) (RECRUITMENT FIRM)
- Job Type Full Time
- Ad Type Offering
JOB DESCRIPTION:
- Provide accurate and timely information on product, resolved customer complaints to meet customer’s satisfaction and able to provide the best service via telephone.
- Achieve first call resolution in all customer interaction.
- Keep customer’s data confidentially.
- Build good relationship and responsible for follow up activities from customers call.
REQUIREMENTS:
- SPM / Diploma with minimum 4-5 years in handling inbound calls.
- Fresh Graduate of Degree and Master Holders are welcomed to apply.
- Excellent communication skills in English & Bahasa Malaysia. Able to speak and write in Mandarin would be an added advantage.
- Have positive working attitude, be energetic when assisting and communicating via telephone with customers and work under pressure very well. - Able to work on rotational shift, weekends and Public Holiday.
- Open to MALAYSIAN citizen only.
Additional Details
Location: Kuala Lumpur / Damansara
Job Type: Full Time
Working Hours / Day: Rotational shift / Day
Salary Package: RM1,800 – RM3,300 + Allowances + Bonus
**Only shortlisted candidate will be notified for interview session.
Interested applicant may drop your updated resume to intelekrecruit1@gmail.com or you may contact Ms. Puteri at 03-2161 2121 for further details.
We are open for walk-in interview at: Suite 4.01, 4th Floor, Wisma MCA, 163, Jalan Ampang, 50450 Kuala Lumpur.
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Contact Detail
Kuala Lumpur
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