CUSTOMER SERVICE EXECUTIVE

Posted by: Intelek Talent Solutions Sdn B, 20 Sep, 2018

Ad Detail

AD ID 4589915
Locality Kuala Lumpur, Kuala Lumpur
CompanyIntelek Talent Solutions Sdn Bhd (KL) (Recruitment Firm)
Job Type Full Time
Ad Type Offering

JOB DESCRIPTION:

- Provide accurate and timely information on product, resolved customer complaints to meet customer’s satisfaction and able to provide the best service via telephone.
- Achieve first call resolution in all customer interaction.
- Keep customer’s data confidentially.
- Build good relationship and responsible for follow up activities from customers call.

REQUIREMENTS:
- SPM / Diploma with minimum 4-5 years in handling inbound calls.
- Fresh Graduate of Degree and Master Holders are welcomed to apply.
- Excellent communication skills in English & Bahasa Malaysia. Able to speak and write in Mandarin would be an added advantage.
- Have positive working attitude, be energetic when assisting and communicating via telephone with customers and work under pressure very well. - Able to work on rotational shift, weekends and Public Holiday.
- Open to MALAYSIAN citizen only.

Additional Details
Location: Kuala Lumpur
Job Type: Full Time
Working Hours / Day: Rotational shift / Day Salary Package: RM1,800 – RM3,300 + Allowances + Bonus

**Only shortlisted candidate will be notified for interview session.

Interested applicant may drop your updated resume to intelekrecruit1@gmail.com or you may contact Ms. Puteri at 03-2161 2121 for further details.